2009 ANNUAL CONFERENCE SPEAKER BIO |
Alice Waagen
Alice Waagen, Ph.D. is president and founder of WORKFORCE LEARNING LLC, a leading provider of learning programs that support business strategies.
Since earning a BS in Art Education from the New York State College at Buffalo, and MS and PhD degrees in Art Education from the Pennsylvania State University, Alice has been providing leadership development and executive coaching for numerous organizations in the Metro DC area. In the past three years, more than 125 leaders from 24 different organizations have graduated from Alice’s unique leadership development workshop series.
Giving back to the community is also important to Alice. She currently serves on
The Board of Directors for Habitat for Humanity, Northern VA as well as on the Advisory Board for Marymount University Reston Campus Graduate and Adult Education Programs.
About Workforce Learning
Workforce Learning LLC provides organizational learning consulting services for all sizes of organizations. Founded by Alice K. Waagen, Ph.D., Workforce Learning is in its 11th year of profitable business.
The Workforce Learning‘s service offerings are tailored to the specific needs of each client. We approach each engagement as an opportunity to partner with our client on solving their challenges in workforce development. We bring to each engagement years of experience working with all kinds of business organizations: public and private, non-profit and government.
Workforce Learning's services provide organizations with the skills, knowledge and experience to build a positive and productive work climate that supports the people side of business. Individual and organizational learning is our passion. We excel at providing programs and services that educate people who are knowledgeable experts of their chosen field or profession to be equally successful in their interpersonal relations at work.
For more information, visit our website www.workforcelearning.com or contact us at 703-834-7580 or info@workforcelearning.com
PROGRAM DESCRIPTION
Why Managers Won’t Manage and What HR Can Do About It
Imagine a restaurant where chefs can choose whether or not to cook. Or an airline where pilots can decide not to fly planes. In almost any job, if a person doesn’t want to perform basic job functions, they are fired. And yet, in the world of business, managers can elect not to manage their direct reports with sometimes little or no consequences.
How do we know that managers are not managing? HR professionals can easily spot symptoms of a weak manager core: employees line up at their door complaining that performance reviews are weeks late, that they are being micromanaged, that their boss does not return phone calls or emails, that … the gripes seem endless. As one HR colleague said to me, “If my managers actually managed their staff, my workload would be cut in half.”
I have been delivering management development programs for more than 20 years and can state emphatically that more skills training alone will not produce high-performing managers. Creating a strong management team requires three components: training, time and accountability. In this presentation, I will describe each of these components and provide concrete solutions to improving management strength for your organization.